• UK orders over £150: Free signed shipping
• UK orders under £150: £5 shipping fee
• Next Day Guaranteed (UK): £10
International shipping options:
• Standard (Royal Mail): £12–£20
• DHL Express: £30
Most international shipments cost £22+, we cover the difference.
• Orders processed and dispatched within 24 working hours (Monday–Friday only)
• Orders placed after 15:30 GMT will not be shipped the same day
• UK (Tracked 24 Royal Mail): 1–2 working days after dispatch
• UK (Royal Mail Special Delivery): Guaranteed next working day
• International Standard: 3–7 working days
• DHL International Express: 1–3 working days
Tracking codes are emailed when your order is dispatched.
• We are not liable for incorrect shipping addresses entered at checkout.
• Tracking signatures is considered proof of delivery
• If marked as delivered but not received, check with neighbours, household members or your local post office. If still not found, must be reported within 7 days to initiate a claim
• We are not responsible for parcels left outside or collected from Post Offices unless pre-arranged with us
• Returned due to incorrect address: £8 handling fee applies, and if held at post office for 2 weeks is only eligible for store credit or reshipment.
• Failed deliveries returned to us: reshipment available for £4, or exchange/store credit offered
• Delays may occur due to Brexit or global shipping disruptions
• If goods are not received within 15 working days, please contact us for assistance
Customs & Duties:
All fees are pre-paid by us as a company